SHIPPING & RETURNS
All orders shipped within the continental United States receive free standard shipping. If you need to modify your order, please contact us immediately at shop@MyHartWear.com. Orders cannot be canceled once they are placed and we are not able to make changes to your order after it has shipped.
HartWear ships worldwide. Please remember that delivery time does not include Saturdays, Sundays or holidays. You will be notified by email regarding any expected delays. HartWear Apparel will contact you if the merchandise you have selected is not currently in stock or there is an issue with your order.
All orders are processed and shipped within 48 hours (excluding weekends, holidays & sitewide sales). It may be necessary to send your order in two or more shipments. Shipping charges apply only to the first package shipped. There are no additional shipping charges for additional packages on the same order. Restrictions may apply.
WITHIN THE U.S.
Orders typically arrive within 7 to 10 business days (M-F excluding holidays) after it ships. If you qualify for a free shipping offer, expect your order within 3 to 7 business days after it ships. Standard delivery must also be used for orders shipped to U.S. territories, Alaska, Hawaii.
Priority Shipping (2-3 Days)
Priority delivery orders can be shipped to street addresses or PO Boxes in the continental United States. Orders are guaranteed to arrive within 2 to 3 business days (M-F excluding holidays), depending on the destination zip code.
Priority Express Shipping (1-2 Days)
Priority Express delivery orders can be shipped to street addresses or PO Boxes in the continental United States. Orders are guaranteed to arrive within 1 to 2 business days (M-F excluding holidays), depending on the destination zip code.
Standard International orders use flat rate shipping and are usually delivered within 7-17 business days. Orders received before 2:00 p.m. EST will be processed the same day pending credit card authorization and verification. Orders received after 2:00 p.m. EST will be processed the following business day.
If you have any concerns, please email us at: shop@MyHartWear.com
Because of the nature of these items, unless they arrive damaged or defective, we do not accept returns.
If you believe you have received an incorrect item or an item with a manufacturer defect we must be notified within 30 days of receiving the order at MyHartWear.com or it cannot be returned - No Exceptions. A photo of the incorrect item/manufacturer defect MUST be included in your email.
Once we’ve reviewed the photos and it has been determined that the item is defective, we will email you a prepaid return label to send the item(s) back and will ship out the correct/new item(s) once we receive your return.
If the item is not in the same condition as it was when it left our warehouse it will not be accepted. We will not accept any items that have been ripped/torn/come apart at the seam when trying an item on or holes made to items when opening packages with scissors - this is not a manufacturer defect.
Merchandise listed in the Clearance section of our website is Final Sale, is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
Any purchase made during a promotional/flash sale may be returned for store credit only if they meet our regular return criteria, unless indicated during that sale that all purchases are final. Clearance items are still Final Sales.
1134 Laguna Dr.
Huron, Ohio 44839